If you have questions or concerns, please contact the Technology Helpline at x6111. Thank you for your patience.

If you have any questions regarding this, please contact the Technology Helpline at x6111

Great ways to back up your data:

• Flash Drive
• Home Directory
• Emailing it to a second email address such as GMail, Yahoo! Mail, etc (for backup purposes only)
• External Hard Drive
• If you own a Mac, Time Machine is a great option
• Creating incremental backups using any of the mediums mentioned. (just in case your document is corrupted)

Bad ways to back up your data:

• Old 3.5 floppy disks (small storage size and prone to failure)
• Just emailing it to yourself and using that as your only copy. However, you can email it to yourself and then work on it, but make sure you save as a new file to your Home Directory. If you just open it and save it, straight from your email, it will save it in the Temporary Internet Files, and once the lab computer is restarted, it will be gone. When saving documents, make sure you check the location of where you are saving the document. (home directory, flash drive, etc) Always double check your save location.

If you think you may have lost your document or it has become corrupted AND you had saved it on your Home Directory, please stop by the Technology Helpline. We may be able to recover at least some of it. Always have your important paper on at least two different mediums. If your hard drive dies, you’ll be glad you saved it on your flash drive as well. 

If you have any questions or would like help saving files to your home directory, please stop by the Technology Helpline or visit our web page:

http://www.gustavus.edu/gts/Technology_Helpline

Monday, October 26th:
8am – 5pm

Tuesday, October 27th:
8am – 5pm

Have a great break and we’ll see you Wednesday with our normal Fall Semester hours.

-Nick

This web page includes information regarding printing multiple pages per side for Adobe PDFs and PowerPoint slides.

http://gustavus.edu/gts/Printing_FAQ

If you are looking for more information regarding printing on-campus, please visit http://gustavus.edu/gts/printing

If you have questions that are not addressed here, please contact the Technology Helpline at x6111 or e-mail us at helpline@gustavus.edu.

We just wanted to remind everybody of a post we had written in September regarding student pricing. As a student, you can purchase a copy, through the website provided in that post, at a discounted price. This offer ends January 3rd, 2010.

http://userservices.blog.gustavus.edu/2009/09/18/windows-7-student-pricing/

Windows 7 computers will be able to access our network through our normal registration process. Before registering, you will need to uninstall any pre-loaded antivirus, and install the Symantec Endpoint Protection that is provided our downloads page. Be careful to note if you are using the 32-bit version or the 64-bit version.

Something I have found to be really useful in Windows 7 is the “Record steps to reproduce a problem” tool.
http://windows.microsoft.com/en-IN/windows7/How-do-I-use-Problem-Steps-Recorder

It will take a screen shot of your computer screen every step you take as long as you want. This would come in handy for showing your friend how to install a program or how to install a printer, etc. It would also help  you if you have a problem with your computer, and you would want to show the Technology Helpline exactly the steps you are doing that causes a problem or gives you an error message. In some cases, we would be able to better diagnose what exactly could be causing the problem by seeing those steps.

If you are a faculty or staff member, you won’t likely see it on your office computer until Summer 2010 or 2011, if you have been approved for a new computer. Students stay tuned for more information regarding Windows 7 on select lab computers sometime in the future.

If you have questions regarding Windows 7 and using it at Gustavus, please contact the Technology Helpline at x6111 or e-mail helpline@gustavus.edu

In our ongoing efforts to better serve you, we have created a tool for you to reset your password yourself.

To prepare:

1. Visit the GTS tools page.
2. Login with your Gustavus username and password.
3. Click on Alternate e-mail.
4. Enter an alternate e-mail address that you check regularly.
5. Click Submit.

If you forgot your password:

1. Please visit https://gts.gac.edu/gts/passwordreset
2. Type in your Gustavus username.
3. You will receive an e-mail at your alternate e-mail address you had set up. If you had not previously set up an alternate e-mail address, this process will not work for you. You would need to contact the Technology Helpline during regular business hours. Prepare to be asked for details such as Gustavus ID, etc.. for security purposes if calling the Helpline. Please bring photo ID such as your Gustavus 3 Crowns card if stopping by the Technology Helpline.
   
4. To reset your password, follow the e-mail’s directions.

http://win741.com

Windows 7 is due to release to the public on October 22nd, 2009.

After receiving some student feedback at the end of last year, Gustavus Technology Services has installed an Epson V500 scanner in each lab. This will allow you to scan documents, pictures, slides, 35mm film, etc.

If you have any feedback, please comment below or e-mail the Technology Helpline or call us at x6111.

Please visit:  http://www.schoolworldedu.com/gac/

If you have any questions, please contact the Technology Helpline at x6111.