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	<title>User Services &#187; Tami Aune</title>
	<atom:link href="http://userservices.blog.gustavus.edu/author/tami/feed/" rel="self" type="application/rss+xml" />
	<link>http://userservices.blog.gustavus.edu</link>
	<description>A division of Technology Services</description>
	<lastBuildDate>Fri, 13 Nov 2009 16:06:03 +0000</lastBuildDate>
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			<item>
		<title>The Technology Helpline is Hiring</title>
		<link>http://userservices.blog.gustavus.edu/2009/11/12/the-technology-helpline-is-hiring/</link>
		<comments>http://userservices.blog.gustavus.edu/2009/11/12/the-technology-helpline-is-hiring/#comments</comments>
		<pubDate>Thu, 12 Nov 2009 15:41:54 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[Employment Opportunities]]></category>
		<category><![CDATA[Helpline]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/?p=309</guid>
		<description><![CDATA[Looking for an on-campus job?  Gustavus Technology Services is currently seeking student employees to work on campus at the Technology Helpline.
Do you
&#8230; enjoy computers?
&#8230; have excellent communication skills?
&#8230; want to learn more about technology?
Available positions will begin with training sessions during January Term.
Please apply at http://gustavus.edu/helplineapp before November 24th.
Please contact Tami Aune if you have questions or concerns.
]]></description>
			<content:encoded><![CDATA[<p><a href="http://userservices.blog.gustavus.edu/files/2009/11/helpwanted.jpg"><img class="alignright size-full wp-image-319" title="helpwanted" src="http://userservices.blog.gustavus.edu/files/2009/11/helpwanted.jpg" alt="helpwanted" width="235" height="112" /></a>Looking for an on-campus job?  Gustavus Technology Services is currently seeking student employees to work on campus at the Technology Helpline.</p>
<p>Do you<br />
&#8230; enjoy computers?<br />
&#8230; have excellent communication skills?<br />
&#8230; want to learn more about technology?</p>
<p>Available positions will begin with training sessions during January Term.</p>
<p>Please apply at <a title="Helpline Application" href="http://gustavus.edu/helplineapp" target="_blank">http://gustavus.edu/helplineapp</a> before November 24th.</p>
<p>Please contact <a href="mailto:tami@gustavus.edu" target="_self">Tami Aune</a> if you have questions or concerns.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Adding Other Calendars to Your Google Calendar</title>
		<link>http://userservices.blog.gustavus.edu/2009/11/11/adding-other-calendars-to-your-google-calendar/</link>
		<comments>http://userservices.blog.gustavus.edu/2009/11/11/adding-other-calendars-to-your-google-calendar/#comments</comments>
		<pubDate>Wed, 11 Nov 2009 14:52:26 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[Technology Issues]]></category>
		<category><![CDATA[Tips and Tricks]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/?p=277</guid>
		<description><![CDATA[One of the fun features of Google Calendar is the ability to add other calendars to your calendar.  There are a number of Gustavus calendars that can be added to your calendar.
If you want to add all the Fine Arts Events, or the Swimming and Diving Calendar, you can.
To add the  Swimming Calendar (or other [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://userservices.blog.gustavus.edu/files/2009/11/selectsport2.jpg"><img class="alignright size-thumbnail wp-image-291" title="selectsport" src="http://userservices.blog.gustavus.edu/files/2009/11/selectsport2-150x150.jpg" alt="selectsport" width="150" height="150" /></a>One of the fun features of Google Calendar is the ability to add other calendars to your calendar.  There are a number of Gustavus calendars that can be added to your calendar.</p>
<p>If you want to add all the Fine Arts Events, or the Swimming and Diving Calendar, you can.</p>
<p>To add the  Swimming Calendar (or other calendar) browse to <a href="http://gustavus.edu/calendar" target="_blank">gustavus.edu/calendar</a> &gt;Click the pop-down under <strong>All Items </strong>&gt; <strong>Select Sport</strong> &gt; <strong>Select your sport</strong>.<a href="http://userservices.blog.gustavus.edu/files/2009/11/selectsport1.jpg"> </a></p>
<p><a href="http://userservices.blog.gustavus.edu/files/2009/11/addcalendar.jpg"><img class="alignleft size-thumbnail wp-image-287" title="addcalendar" src="http://userservices.blog.gustavus.edu/files/2009/11/addcalendar-150x150.jpg" alt="addcalendar" width="150" height="150" /></a></p>
<p>When the calendar loads &gt; Click the &#8220;<strong>Add Sport Swimming and Diving</strong>&#8221; link at the top &gt; Click the <strong>Gustavus Google Calender</strong> Option &gt; Click <strong>Yes</strong>, add this calendar.</p>
<p>After the calendar is added you will find it in your <strong>Other Calendars</strong> list.</p>
<p><a href="http://userservices.blog.gustavus.edu/files/2009/11/calsettingstn.jpg"><img class="alignright size-full wp-image-300" title="calsettingstn" src="http://userservices.blog.gustavus.edu/files/2009/11/calsettingstn.jpg" alt="calsettingstn" width="150" height="74" /></a></p>
<p>If you would like to change the name of the new calendar to something more obvious &#8211; Click the pop down next to the calendar &gt; Click <strong>Calendar Settings</strong>.  Then rename the calendar.</p>
<p>For more information on using Google Calendar, please see the Technology Services Wiki article on <a title="Google Calendar" href="https://gustavus.edu/gts/Google_Calendar" target="_blank">Google Calendar</a>.</p>
]]></content:encoded>
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		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Don&#8217;t Know Your WebAdvisor Password?</title>
		<link>http://userservices.blog.gustavus.edu/2009/10/28/dont-know-your-webadvisor-password/</link>
		<comments>http://userservices.blog.gustavus.edu/2009/10/28/dont-know-your-webadvisor-password/#comments</comments>
		<pubDate>Wed, 28 Oct 2009 17:43:33 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[Technology Issues]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/?p=266</guid>
		<description><![CDATA[Passwords for WebAdvisor and email are not synchronized.  This makes it sometimes difficult to remember your WebAdvisor password.
If you don&#8217;t know your WebAdvisor password, you can have it reset and emailed to your Gustavus email account.   Just click the &#8220;I forgot my PIN and need to reset it&#8221; link on the lower left side on [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://userservices.blog.gustavus.edu/files/2009/10/forgotPIN1.jpg"><img class="alignright size-medium wp-image-272" title="forgotPIN" src="http://userservices.blog.gustavus.edu/files/2009/10/forgotPIN1-293x300.jpg" alt="forgotPIN" width="293" height="300" /></a>Passwords for WebAdvisor and email are not synchronized.  This makes it sometimes difficult to remember your WebAdvisor password.</p>
<p>If you don&#8217;t know your WebAdvisor password, you can have it reset and emailed to your Gustavus email account.   Just click the &#8220;I forgot my PIN and need to reset it&#8221; link on the lower left side on the following pages:</p>
<p>Faculty<br />
<a href="http://gustavus.edu/go/webadvisor/faculty" target="_blank">http://gustavus.edu/go/webadvisor/faculty</a></p>
<p>Student<br />
<a href="http://gustavus.edu/go/webadvisor/students" target="_blank">http://gustavus.edu/go/webadvisor/students</a></p>
<p>Employee<br />
<a href="http://gustavus.edu/go/webadvisor/employees" target="_blank">http://gustavus.edu/go/webadvisor/employees</a></p>
]]></content:encoded>
			<wfw:commentRss>http://userservices.blog.gustavus.edu/2009/10/28/dont-know-your-webadvisor-password/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Office 2007 Ultimate Steal Deal</title>
		<link>http://userservices.blog.gustavus.edu/2008/05/09/office-2007-ultimate-steal-deal/</link>
		<comments>http://userservices.blog.gustavus.edu/2008/05/09/office-2007-ultimate-steal-deal/#comments</comments>
		<pubDate>Fri, 09 May 2008 15:07:29 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Windows]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/2008/05/09/office-2007-ultimate-steal-deal/</guid>
		<description><![CDATA[Microsoft Corporation is currently offering their Office Ultimate 2007 bundle to college students for only $59.95.  This is a huge savings over retail, or even most academic prices.  Hurry, pricing is available to college students only for a limited time (expires on May 16th, 2008). The product is in a downloadable format and [...]]]></description>
			<content:encoded><![CDATA[<p>Microsoft Corporation is currently offering their Office Ultimate 2007 bundle to college students for only $59.95.  This is a huge savings over retail, or even most academic prices.  Hurry, pricing is available to college students only for a limited time (expires on May 16th, 2008). The product is in a downloadable format and windows only.  Please visit the <a href="http://www.theultimatesteal.com/store/msshus/ContentTheme/pbPage.microsoft_office_ultimate">Office Ultimate 2007 Steal Deal</a> for details or to order.</p>
]]></content:encoded>
			<wfw:commentRss>http://userservices.blog.gustavus.edu/2008/05/09/office-2007-ultimate-steal-deal/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>E-mail Quotas</title>
		<link>http://userservices.blog.gustavus.edu/2007/12/11/e-mail-quotas/</link>
		<comments>http://userservices.blog.gustavus.edu/2007/12/11/e-mail-quotas/#comments</comments>
		<pubDate>Tue, 11 Dec 2007 21:51:57 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[All Things Email]]></category>
		<category><![CDATA[Helpline]]></category>
		<category><![CDATA[News]]></category>
		<category><![CDATA[Technology Issues]]></category>
		<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/2007/12/11/e-mail-quotas/</guid>
		<description><![CDATA[Most users at Gustavus have an e-mail quota of 250 MB.  A quota limits the amount of disk space that each user can use.  If you are close to your e-mail quota, you will receive an e-mail notification.   To check your e-mail quota and usage, please visit the GTS Tools Page. [...]]]></description>
			<content:encoded><![CDATA[<p>Most users at Gustavus have an e-mail quota of 250 MB.  A quota limits the amount of disk space that each user can use.  If you are close to your e-mail quota, you will receive an e-mail notification.   To check your e-mail quota and usage, please visit the <a href="https://gts.gac.edu/gts/tools/">GTS Tools Page</a>.  Click on the &#8220;Check disk usage&#8221; link.  Your e-mail quota information and usage will be listed on the left side.</p>
<p>If you require additional space for your e-mail, please contact the <a href="mailto:helpline@gustavus.edu">Technology Helpline</a> (x6111).  If you have any questions or concerns regarding e-mail or other technology related issues, please contact the <a href="mailto:helpline@gustavus.edu">Technology Helpline</a> (x6111).</p>
]]></content:encoded>
			<wfw:commentRss>http://userservices.blog.gustavus.edu/2007/12/11/e-mail-quotas/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Empty Your E-mail Trash Mailbox</title>
		<link>http://userservices.blog.gustavus.edu/2007/11/28/empty-your-e-mail-trash-mailbox/</link>
		<comments>http://userservices.blog.gustavus.edu/2007/11/28/empty-your-e-mail-trash-mailbox/#comments</comments>
		<pubDate>Wed, 28 Nov 2007 20:34:56 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[Technology Issues]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/2007/11/28/empty-your-e-mail-trash-mailbox/</guid>
		<description><![CDATA[Be a good steward of your e-mail space and regularly empty your trash.   The messages in your Trash mailbox take up space on the mailserver, and count towards your e-mail quota.  Make sure you empty your Trash mailbox regularly.  To empty your Trash mailbox in Webmail click the Empty Trash icon [...]]]></description>
			<content:encoded><![CDATA[<p>Be a good steward of your e-mail space and regularly empty your trash.   The messages in your Trash mailbox take up space on the mailserver, and count towards your e-mail quota.  Make sure you empty your Trash mailbox regularly.  To empty your Trash mailbox in Webmail click the Empty Trash icon on the top toolbar.</p>
]]></content:encoded>
			<wfw:commentRss>http://userservices.blog.gustavus.edu/2007/11/28/empty-your-e-mail-trash-mailbox/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>WebAdvisor Problems</title>
		<link>http://userservices.blog.gustavus.edu/2007/09/04/webadvisor-problems/</link>
		<comments>http://userservices.blog.gustavus.edu/2007/09/04/webadvisor-problems/#comments</comments>
		<pubDate>Tue, 04 Sep 2007 17:15:28 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/2007/09/04/webadvisor-problems/</guid>
		<description><![CDATA[The WebAdvisor server is experiencing some technical problems.  Users may be unable to log in or search for classes.  Members of the Technology Services Staff are currently working on resolving the problems.
]]></description>
			<content:encoded><![CDATA[<p>The WebAdvisor server is experiencing some technical problems.  Users may be unable to log in or search for classes.  Members of the Technology Services Staff are currently working on resolving the problems.</p>
]]></content:encoded>
			<wfw:commentRss>http://userservices.blog.gustavus.edu/2007/09/04/webadvisor-problems/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Email Outage</title>
		<link>http://userservices.blog.gustavus.edu/2007/04/20/email-outage/</link>
		<comments>http://userservices.blog.gustavus.edu/2007/04/20/email-outage/#comments</comments>
		<pubDate>Fri, 20 Apr 2007 16:39:57 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/2007/04/20/email-outage/</guid>
		<description><![CDATA[The Gustavus email server experienced an unplanned outage during early morning hours of Friday, April 20th.  The software problem which caused the outage has been repaired.  If you continue to have problems accessing email, please contact the Technology Helpline at x6111 or helpline@gustavus.edu.
]]></description>
			<content:encoded><![CDATA[<p>The Gustavus email server experienced an unplanned outage during early morning hours of Friday, April 20th.  The software problem which caused the outage has been repaired.  If you continue to have problems accessing email, please contact the Technology Helpline at x6111 or helpline@gustavus.edu.</p>
]]></content:encoded>
			<wfw:commentRss>http://userservices.blog.gustavus.edu/2007/04/20/email-outage/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Specialized Software for Labs/Classrooms</title>
		<link>http://userservices.blog.gustavus.edu/2007/04/05/specialized-software-for-labsclassrooms/</link>
		<comments>http://userservices.blog.gustavus.edu/2007/04/05/specialized-software-for-labsclassrooms/#comments</comments>
		<pubDate>Thu, 05 Apr 2007 14:21:34 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[Uncategorized]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/2007/04/05/specialized-software-for-labsclassrooms/</guid>
		<description><![CDATA[The end of another school year is just around the corner, and soon-to-follow will be the busy summer months for Gustavus Technology Services.
During the spring and summer, the Technology Services staff puts together a master set of software to be installed on the campus computer labs, faculty and staff desktops and teaching classrooms. This software [...]]]></description>
			<content:encoded><![CDATA[<p>The end of another school year is just around the corner, and soon-to-follow will be the busy summer months for Gustavus Technology Services.</p>
<p>During the spring and summer, the Technology Services staff puts together a master set of software to be installed on the campus computer labs, faculty and staff desktops and teaching classrooms. This software set includes all of the campus standard software, such as Microsoft, Adobe and Internet applications.  It also includes any specialized software packages purchased or requested by individual departments for installation in the labs or teaching classrooms.  We would appreciate your help with this task.</p>
<p>If you have any specialized software that you will need installed in a computer lab (or updates to specialized software currently installed in a lab), please deliver the software and installation instructions to the Gustavus Technology Services by April 30, 2007.</p>
<p>If you have any questions, concerns or other suggestions for the images, please contact any member of the Technology Services Staff.</p>
]]></content:encoded>
			<wfw:commentRss>http://userservices.blog.gustavus.edu/2007/04/05/specialized-software-for-labsclassrooms/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
		<item>
		<title>Daylight Savings Time Changes</title>
		<link>http://userservices.blog.gustavus.edu/2007/03/07/daylight-savings-time-changes/</link>
		<comments>http://userservices.blog.gustavus.edu/2007/03/07/daylight-savings-time-changes/#comments</comments>
		<pubDate>Wed, 07 Mar 2007 19:25:23 +0000</pubDate>
		<dc:creator>Tami Aune</dc:creator>
				<category><![CDATA[News]]></category>
		<category><![CDATA[Technology Issues]]></category>
		<category><![CDATA[Time to Update...]]></category>

		<guid isPermaLink="false">http://userservices.blog.gustavus.edu/2007/03/07/daylight-savings-time-changes/</guid>
		<description><![CDATA[Not only is Daylight Savings Time changing our clocks, this year it is changing when we change our clocks.  This means that our computers have to change too.  All major software vendors have released patches and updates to ensure that the changes in Daylight Savings Time don&#8217;t cause us to be late for [...]]]></description>
			<content:encoded><![CDATA[<p>Not only is Daylight Savings Time changing our clocks, this year it is changing when we change our clocks.  This means that our computers have to change too.  All major software vendors have released patches and updates to ensure that the changes in Daylight Savings Time don&#8217;t cause us to be late for appointments.</p>
<p>Please verify that you have applied all the available patches and updates for your computer.  On Windows machines &#8211; watch for the yellow shield in the Task Menu (lower right hand corner).  Click on it and apply the updates.  For Macintosh users &#8211; run Software Updates.</p>
<p>For detailed directions for updating your computer please see <a href="http://www.gustavus.edu/gts/Daylight_Savings">Daylight Savings Time</a>.</p>
<p>If you have additional questions or concerns, please contact the Technology Helpline at x6111.</p>
]]></content:encoded>
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		<slash:comments>1</slash:comments>
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