If you have questions or concerns, please contact the Technology Helpline at x6111. Thank you for your patience.

In our ongoing efforts to better serve you, we have created a tool for you to reset your password yourself.

To prepare:

1. Visit the GTS tools page.
2. Login with your Gustavus username and password.
3. Click on Alternate e-mail.
4. Enter an alternate e-mail address that you check regularly.
5. Click Submit.

If you forgot your password:

1. Please visit https://gts.gac.edu/gts/passwordreset
2. Type in your Gustavus username.
3. You will receive an e-mail at your alternate e-mail address you had set up. If you had not previously set up an alternate e-mail address, this process will not work for you. You would need to contact the Technology Helpline during regular business hours. Prepare to be asked for details such as Gustavus ID, etc.. for security purposes if calling the Helpline. Please bring photo ID such as your Gustavus 3 Crowns card if stopping by the Technology Helpline.
   
4. To reset your password, follow the e-mail’s directions.

Please assist us in better protecting your Gustavus account and the accounts of other Gustavus users by changing your password sometime before October 15th.  You can change your password by going to https://gts.gac.edu/gts/tools.

If you would like an extension, please e-mail helpline@gustavus.edu with the subject “Password Extension.”

If you need help changing your password or reconfiguring your software, please call the Technology Helpline at x6111.

-Nick

Gustavus Technology Services will never ask for your password.

Be aware that this week, an email, NOT FROM GUSTAVUS, was sent out regarding your email password. Please be aware that this is a scam/phishing attempt. Thank you to those that brought it to our attention. Please delete the message immediately. Always remember, if you are in doubt, please call the Technology Helpline at x6111.

Here is what the email looked like:

From: “gac.edu” <isidro.morales@itesm.mx>
Date: August 27, 2008 12:08:02 AM CDT
To: undisclosed-recipients:;
Subject: Dear gac.edu Email Account Owner,
Reply-To: upgrad_account@live.co.uk

Dear gac.edu Email Account Owner,

This message is from gac.edu messaging center to all gac.edu
Email owners. We are currently upgrading our data base and
e-mail center. We are deleting all unused gac.edu
to create more space for new one and also increasing the junk mail bluker
so you our users will be get junk mail.

To prevent your account from closing you will have to update it
below so that we will know that it’s a present used account.

CONFIRM YOUR EMAIL BELOW
Email Username :…..
EMAIL Password : …………….
Date of Birth : ……………..
Country or Territory : ……….

However, Failure to comply may result in temporary webmail suspension.

Please understand that this is a security measure intended to help
protect you and your mailbox.
We apologize for any inconvenience.

Thank you for your anticipated co-operation.

Thanks,
gac.edu Team
gac.edu BET

How do I notice that this is SPAM?

1. Look at the sender, his email address isn’t even close to helpline@gustavus.edu.

2. Look at the reply-to: address. The email address is to some @live.co.uk email address.

3. It does not mention anything about our phone number. They may be able to spoof an email address, but it is unlikely they know the Technology Helpline’s phone number.

In our ongoing efforts to better serve you, we have created a tool for you to reset your password yourself.

To prepare:

1. Visit the GTS tools page.
2. Login with your Gustavus username and password.
3. Click on Alternate e-mail.
4. Enter an alternate e-mail address that you check regularly.
5. Click Submit.

If you forgot your password:

1. Please visit https://wildcat.gac.edu/gts/passwordreset
2. Type in your Gustavus username.
3. You will receive an e-mail at your alternate e-mail address you had set up. If you had not previously set up an alternate e-mail address, this process will not work for you. You would need to contact the Technology Helpline during regular business hours.
4. To reset your password, follow the e-mail’s directions.

Be aware that this weekend an email, NOT FROM GUSTAVUS, was sent out regarding your email password. Please be aware that this is a scam/phishing attempt. Thank you to those that brought it to our attention. Please delete the message immediately. Always remember, if you are in doubt, please call the Technology Helpline at x6111

Here is what the email looked like:
From: Gustavus WebMail Management
To: (deleted)
Reply-to: (deleted)
Subject: Comfirm Your Gustavus WebMail Account

Dear Gustavus WebMail Subscriber,

To complete your Gustavus WebMail account, you must reply to this email
immediately and enter your password here (*********)

Failure to do this will immediately render your email address deactivated from
our database.

You can also confirm your email address by logging into your Gustavus WebMail
account at https://webmail.gac.edu/

Thank you for using Gustavus WebMail !

THE Gustavus WebMail TEAM

How do I notice that this is SPAM?

1. Look at the subject. Confirm is spelled wrong.

2. Look at the reply-to: address. The email address is to some email yahoo.uk address.

3. It does not mention anything about our phone number. They may be able to spoof an email address, but it is unlikely they know the Technology Helpline’s phone number.

If you require additional space for your e-mail, please contact the Technology Helpline (x6111). If you have any questions or concerns regarding e-mail or other technology related issues, please contact the Technology Helpline (x6111).

If you have any questions, please contact the Technology Helpline at x6111.

Over the years, the amount of storage allotted to users has increased. The last major change was a jump from 40MB to 150MB. During the Fall of 2006, quotas for everybody (students and other regular-need users) has been raised to 200MB. To learn more about Quotas, please visit the GTS web page on quotas.

To check your disk usage and your quota:

1. Point your web browser to the GTS (Gustavus Technology Services) Tools page.
2. Log in with your e-mail username and password.
3. Click the “Check disk usage” link.

You will be presented with a page describing the size of your quota, how much of your quota you are currently using, and which files are the largest.