If you have questions or concerns, please contact the Technology Helpline at x6111. Thank you for your patience.

If you want to add all the Fine Arts Events, or the Swimming and Diving Calendar, you can.

To add the  Swimming Calendar (or other calendar) browse to gustavus.edu/calendar >Click the pop-down under All Items > Select Sport > Select your sport.

When the calendar loads > Click the “Add Sport Swimming and Diving” link at the top > Click the Gustavus Google Calender Option > Click Yes, add this calendar.

After the calendar is added you will find it in your Other Calendars list.

If you would like to change the name of the new calendar to something more obvious – Click the pop down next to the calendar > Click Calendar Settings.  Then rename the calendar.

For more information on using Google Calendar, please see the Technology Services Wiki article on Google Calendar.

Great ways to back up your data:

• Flash Drive
• Home Directory
• Emailing it to a second email address such as GMail, Yahoo! Mail, etc (for backup purposes only)
• External Hard Drive
• If you own a Mac, Time Machine is a great option
• Creating incremental backups using any of the mediums mentioned. (just in case your document is corrupted)

Bad ways to back up your data:

• Old 3.5 floppy disks (small storage size and prone to failure)
• Just emailing it to yourself and using that as your only copy. However, you can email it to yourself and then work on it, but make sure you save as a new file to your Home Directory. If you just open it and save it, straight from your email, it will save it in the Temporary Internet Files, and once the lab computer is restarted, it will be gone. When saving documents, make sure you check the location of where you are saving the document. (home directory, flash drive, etc) Always double check your save location.

If you think you may have lost your document or it has become corrupted AND you had saved it on your Home Directory, please stop by the Technology Helpline. We may be able to recover at least some of it. Always have your important paper on at least two different mediums. If your hard drive dies, you’ll be glad you saved it on your flash drive as well. 

If you have any questions or would like help saving files to your home directory, please stop by the Technology Helpline or visit our web page:

http://www.gustavus.edu/gts/Technology_Helpline

In our ongoing efforts to better serve you, we have created a tool for you to reset your password yourself.

To prepare:

1. Visit the GTS tools page.
2. Login with your Gustavus username and password.
3. Click on Alternate e-mail.
4. Enter an alternate e-mail address that you check regularly.
5. Click Submit.

If you forgot your password:

1. Please visit https://gts.gac.edu/gts/passwordreset
2. Type in your Gustavus username.
3. You will receive an e-mail at your alternate e-mail address you had set up. If you had not previously set up an alternate e-mail address, this process will not work for you. You would need to contact the Technology Helpline during regular business hours. Prepare to be asked for details such as Gustavus ID, etc.. for security purposes if calling the Helpline. Please bring photo ID such as your Gustavus 3 Crowns card if stopping by the Technology Helpline.
   
4. To reset your password, follow the e-mail’s directions.

Never leave a lab computer for any reason without first saving your document to a known location (flash drive, home directory) . If you leave the computer for more than 1 hour, the computer will reboot and your paper and/or changes will be lost.

Gustavus Technology Services would like to remind everybody that backing up data and saving frequently is more important than ever – especially near the end of the semester – when large and very important papers or Powerpoints are being created. When saving documents, make sure you check the location of where you are saving the document. (home directory, flash drive, etc)

Great ways to back up your data:

• Flash Drive
• Home Directory
• Emailing it to a second email address such as GMail, Yahoo! Mail, etc (for backup purposes only)
• External Hard Drive
• Creating incremental backups using any of the mediums mentioned. (just in case your document is corrupted)

Bad ways to back up your data:

• Old 3.5 floppy disks (small storage size and prone to failure)
• Just emailing it to yourself and using that as your only copy. However, you can email it to yourself and then work on it, but make sure you save as a new file to your Home Directory. If you just open it and save it, straight from your email, it will save it in the Temporary Internet Files, and once the lab computer is restarted, it will be gone.

If you think you may have lost your document or it has become corrupted AND you had saved it on your Home Directory, please stop by the Technology Helpline. We may be able to recover at least some of it.

If you have any questions or would like help saving files to your home directory, please stop by the Technology Helpline or visit our web page:

http://www.gustavus.edu/gts/Technology_Helpline

Please assist us in better protecting your Gustavus account and the accounts of other Gustavus users by changing your password sometime before October 15th.  You can change your password by going to https://gts.gac.edu/gts/tools.

If you would like an extension, please e-mail helpline@gustavus.edu with the subject “Password Extension.”

If you need help changing your password or reconfiguring your software, please call the Technology Helpline at x6111.

-Nick

Gustavus Technology Services will never ask for your password.

Be aware that this week, an email, NOT FROM GUSTAVUS, was sent out regarding your email password. Please be aware that this is a scam/phishing attempt. Thank you to those that brought it to our attention. Please delete the message immediately. Always remember, if you are in doubt, please call the Technology Helpline at x6111.

Here is what the email looked like:

From: “gac.edu” <isidro.morales@itesm.mx>
Date: August 27, 2008 12:08:02 AM CDT
To: undisclosed-recipients:;
Subject: Dear gac.edu Email Account Owner,
Reply-To: upgrad_account@live.co.uk

Dear gac.edu Email Account Owner,

This message is from gac.edu messaging center to all gac.edu
Email owners. We are currently upgrading our data base and
e-mail center. We are deleting all unused gac.edu
to create more space for new one and also increasing the junk mail bluker
so you our users will be get junk mail.

To prevent your account from closing you will have to update it
below so that we will know that it’s a present used account.

CONFIRM YOUR EMAIL BELOW
Email Username :…..
EMAIL Password : …………….
Date of Birth : ……………..
Country or Territory : ……….

However, Failure to comply may result in temporary webmail suspension.

Please understand that this is a security measure intended to help
protect you and your mailbox.
We apologize for any inconvenience.

Thank you for your anticipated co-operation.

Thanks,
gac.edu Team
gac.edu BET

How do I notice that this is SPAM?

1. Look at the sender, his email address isn’t even close to helpline@gustavus.edu.

2. Look at the reply-to: address. The email address is to some @live.co.uk email address.

3. It does not mention anything about our phone number. They may be able to spoof an email address, but it is unlikely they know the Technology Helpline’s phone number.

In our ongoing efforts to better serve you, we have created a tool for you to reset your password yourself.

To prepare:

1. Visit the GTS tools page.
2. Login with your Gustavus username and password.
3. Click on Alternate e-mail.
4. Enter an alternate e-mail address that you check regularly.
5. Click Submit.

If you forgot your password:

1. Please visit https://wildcat.gac.edu/gts/passwordreset
2. Type in your Gustavus username.
3. You will receive an e-mail at your alternate e-mail address you had set up. If you had not previously set up an alternate e-mail address, this process will not work for you. You would need to contact the Technology Helpline during regular business hours.
4. To reset your password, follow the e-mail’s directions.

Helpful hint: Create a (.doc) Word file with your contact information and save it on your flash drive.  Save the file as owner.doc. 

If you think that you have lost a flash drive, try calling the Technology Helpline at x6111 or Safety and Security.

Be aware that this weekend an email, NOT FROM GUSTAVUS, was sent out regarding your email password. Please be aware that this is a scam/phishing attempt. Thank you to those that brought it to our attention. Please delete the message immediately. Always remember, if you are in doubt, please call the Technology Helpline at x6111

Here is what the email looked like:
From: Gustavus WebMail Management
To: (deleted)
Reply-to: (deleted)
Subject: Comfirm Your Gustavus WebMail Account

Dear Gustavus WebMail Subscriber,

To complete your Gustavus WebMail account, you must reply to this email
immediately and enter your password here (*********)

Failure to do this will immediately render your email address deactivated from
our database.

You can also confirm your email address by logging into your Gustavus WebMail
account at https://webmail.gac.edu/

Thank you for using Gustavus WebMail !

THE Gustavus WebMail TEAM

How do I notice that this is SPAM?

1. Look at the subject. Confirm is spelled wrong.

2. Look at the reply-to: address. The email address is to some email yahoo.uk address.

3. It does not mention anything about our phone number. They may be able to spoof an email address, but it is unlikely they know the Technology Helpline’s phone number.