User Services » GACwireless http://userservices.blog.gustavus.edu A division of Technology Services Fri, 13 Nov 2009 16:06:03 +0000 http://wordpress.org/?v=2.8.6 en hourly 1 Technology Updates http://userservices.blog.gustavus.edu/2009/07/29/technology-updates/ http://userservices.blog.gustavus.edu/2009/07/29/technology-updates/#comments Wed, 29 Jul 2009 16:36:39 +0000 Nicholas Sonsteby http://userservices.blog.gustavus.edu/?p=201 As the summer draws to a close and Gusties start thinking of their return to campus, we wanted to pass along some technology information and updates.  If you have any questions or concerns regarding this information or any other technology needs, please contact the Technology Helpline at helpline@gustavus.edu or 507-933-6111.

Printing on Campus
To address the growing cost of paper, ink and printers on campus, and to encourage thoughtful choices of when to print, the College is expanding its use of the print accounting system this fall. Students will be allowed 600 units (single sided black and white) of printing per academic year at no charge.  Charges for any printing that exceeds the 600-unit maximum will be five cents per unit, and billed to the student’s account. Unused printing allotments will not carry over to subsequent years.  For more detailed information regarding the printing policy, please see https://gustavus.edu/gts/Printing.

Residence Hall Labs
To better serve the needs of the students using the residence hall computer labs, some of the labs have been reconfigured to include spaces more conducive for group study, kiosks for quick access, and laptop stations.  If you have suggestions or feedback regarding these changes or suggestions for changes in the residence hall computer labs, please email helpline@gustavus.edu.

Symantec Endpoint Protection
All personally-owned Windows computers registering on the campus network this fall will be required to update to the newest version of Symantec Endpoint Protection.  The newest version brings added security features and increased protection from viruses and spyware.

Guest Access/Wireless/Network
Improvements and segmenting have taken place with the wireless and wired networks on campus this summer.  These changes, mostly invisible to the end users, should deliver faster and more reliable Internet access to all.  Guests of the college should access the GustieGuest wireless network.  Students in the residence halls are reminded that a wired connection is always faster and more reliable than wireless.  If you need an Ethernet cable – stop by the Technology Helpline and pick one up for free.

Home Directory Space
Network storage space has increased over the summer allowing all users more space.

Helpline in the Library
The Technology Helpline is planning on opening a satellite desk in the Library during the evening to help you with any technology issues or problems.  Look for us in the Library.

GusTV
Tired of paying for cable?  Check out GusTV.  GusTv is an IPTV pilot project that allows users to access basic cable channels via their wired Internet connection.  For more information, please see https://gustavus.edu/gts/GusTv.

Helpline Twitter
Are you using Twitter to stay connected and up to date with your friends?  Add the Technology Helpline to your Twitter feed.

If you have any other questions or concerns, please contact the Technology Helpline.

Nick Sonsteby

Technology Helpline Coordinator
User Services – Technology Services
Gustavus Adolphus College
nsonsteb@gustavus.edu
507-933-7130

http://gustavus.edu/gts

User Services Blog
http://userservices.blog.gustavus.edu

]]> http://userservices.blog.gustavus.edu/2009/07/29/technology-updates/feed/ 0 Increased Wireless Access: Fine Arts/SSC http://userservices.blog.gustavus.edu/2009/03/27/increased-wireless-access-fine-artsssc/ http://userservices.blog.gustavus.edu/2009/03/27/increased-wireless-access-fine-artsssc/#comments Fri, 27 Mar 2009 19:35:51 +0000 Nicholas Sonsteby http://userservices.blog.gustavus.edu/?p=188 Due to increased demand, our system administrators have been busy during spring break adding wireless access points. So hopefully now, more and more people can utilize their laptops and wireless internet enabled iPods/cell phones in these areas.

GTS has recently installed access points in:

Schaefer Arts Buildling

  • First floor
  • 2nd floor
  • Lecture Hall

Schaefer Music Building

  • Basement level
  • Music Keyboard Lab

SSC

  • Room 212

Like always, if you know of an area where we could improve our wireless coverage, please let us know.

-Nick

]]> http://userservices.blog.gustavus.edu/2009/03/27/increased-wireless-access-fine-artsssc/feed/ 1 Welcome Class of 2012 http://userservices.blog.gustavus.edu/2008/08/29/welcome-class-of-2012-2/ http://userservices.blog.gustavus.edu/2008/08/29/welcome-class-of-2012-2/#comments Fri, 29 Aug 2008 15:11:35 +0000 Nicholas Sonsteby http://userservices.blog.gustavus.edu/?p=113

https://gustavus.edu/gts/Incoming_Student_Technology_FAQ

Technology Services would like to answer any questions you might have in regards to technology at Gustavus. We have created a Frequently Asked Questions web page that should hopefully answer all the questions you might have.

Please contact us if you have any questions after reading through the Frequently Asked Questions.

We can be reached at:

helpline@gustavus.edu

507-933-6111

http://gustavus.edu/gts ]]> http://userservices.blog.gustavus.edu/2008/08/29/welcome-class-of-2012-2/feed/ 0 Attention Camp Counselors! http://userservices.blog.gustavus.edu/2008/06/04/attention-camp-counselors/ http://userservices.blog.gustavus.edu/2008/06/04/attention-camp-counselors/#comments Wed, 04 Jun 2008 21:40:22 +0000 Nicholas Sonsteby http://userservices.blog.gustavus.edu/?p=110 If you are a camp counselor who does not currently have an active Gustavus username and password, you will need to register your computer in Collegeview every 30 days using the online Guest registration process.

If you haven’t connected to the Internet yet, all you need to do is enable your wired and/or wireless ethernet, and open a browser. You should be redirected to our online registration system. Just register and reboot your computer.

If you have any questions, please call the Technology Helpline at 507-933-6111, Monday through Friday during normal business hours.

]]> http://userservices.blog.gustavus.edu/2008/06/04/attention-camp-counselors/feed/ 0 Faster and more reliable Internet http://userservices.blog.gustavus.edu/2007/12/14/faster-and-more-reliable-internet/ http://userservices.blog.gustavus.edu/2007/12/14/faster-and-more-reliable-internet/#comments Fri, 14 Dec 2007 14:46:07 +0000 Nicholas Sonsteby http://userservices.blog.gustavus.edu/2007/12/14/faster-and-more-reliable-internet/ Wireless is a great thing, there is no getting around that.

Although this is true, sometimes you need a more reliable connection to the Internet. We recommend that you disable your wireless card on your laptop and plug your computer into an ethernet jack for those times when reliability is a must.

To ensure this reliable service to you, we are offering an Ethernet cord free to any student that doesn’t have one. If you do not have an Ethernet cord, stop by the Technology Helpline and pick one up. We are located on the main floor of Olin. They are 25 feet long and should be long enough for any room.

If you have any questions, please contact the Technology Helpline at helpline@gustavus.edu or 507-933-6111.

]]> http://userservices.blog.gustavus.edu/2007/12/14/faster-and-more-reliable-internet/feed/ 1 Gustavus Wireless got you down? http://userservices.blog.gustavus.edu/2006/12/01/gustavus-wireless-got-you-down/ http://userservices.blog.gustavus.edu/2006/12/01/gustavus-wireless-got-you-down/#comments Fri, 01 Dec 2006 14:38:25 +0000 Nicholas Sonsteby http://userservices.blog.gustavus.edu/2006/12/01/gustavus-wireless-got-you-down/ Do you think that the addition of the GACwireless to the residence halls was a great idea? In most cases, everybody thinks it is a great idea until things don’t work. As the end of the semester approaches, we at the Technology Helpline want to make sure that you have the speed and reliability you need to research on the Web, email, send attachments, print reliably, and save and copy documents to your Home Directory.

As many of you probably have found, with many people using the Gustavus Wireless, it may become unreliable and slow. Here are some tips to keep you surfing fast and reliably:

  • Plug your computer into the ethernet jack in your room and use your Wired connection. This will give you faster and more reliable surfing. NOTE: You may need to buy an ethernet cable and/or register your computer. The BookMark has ethernet cables at a great price. Seriously.
  • When using the wireless network – keep the use of microwaves and 2.4 GHz phones at a minimum. Both of these interfere with the GACwireless signal.
  • If you plan on downloading big files, please use the Wired connection, remember you are sharing the connection with others. One person can ruin it for everybody.
  • Remember that wireless connectivity in a multiple-user environment is for convenience, not as a dedicated internet connection.

As we continue to develop the GACwireless network, we ask for your patience. Please know that Technology Services is more than happy to listen to any feedback about unreliable areas, new places that we need wireless connectivity, etc. Please send any comments or suggestions to wireless@gustavus.edu.

]]> http://userservices.blog.gustavus.edu/2006/12/01/gustavus-wireless-got-you-down/feed/ 0 GACwireless in the Residence Halls http://userservices.blog.gustavus.edu/2006/08/28/gacwireless-in-the-residence-halls/ http://userservices.blog.gustavus.edu/2006/08/28/gacwireless-in-the-residence-halls/#comments Mon, 28 Aug 2006 21:41:58 +0000 Nicholas Sonsteby http://userservices.blog.gustavus.edu/2006/08/28/gacwireless-in-the-residence-halls/ As many of you can probably see by now, the GACwireless signal has reached the residence halls. At last! Here are some tips to keep it up and running. Please be aware that wireless browsing should be considered a convenience and not a replacement for plugging your computer into the ethernet jack in your room.

  • Do not use personal wireless access points.
  • Do not use 2.4 Ghz phones in your rooms, they operate on the same frequency as the wireless signals.
  • Do not use wireless headphones
  • Be aware that microwaves will disrupt the wireless signal.
  • If you are experiencing slow web browsing, disable your wireless on your laptop and then enable it again. Your computer will connect you to the access point that has the greatest signal strength.

For more information, please see wireless.gustavus.edu .

]]> http://userservices.blog.gustavus.edu/2006/08/28/gacwireless-in-the-residence-halls/feed/ 0