‘Technology Issues’ Category
Duplicate Email Messages
The Technology Helpline has taken numerous calls recently from users reporting duplicate email messages. Many of the these duplicates are being caused by mailing lists that have errors (incorrect usernames) in them. If you are getting duplicate emails, please call the Technology Helpline at x6111 and report the name of the mailing list. We [...]
Want to know the status of the Gustavus network/email?
During times of email outages or network connectivity problems, you can find the latest status of the problem by: Dialing the Technology Helpline’s phone number (x6111) and pressing 1. This will give the latest news on any network/email problems that Gustavus is experiencing. You will also have an opportunity to connect with a consultant at the Technology [...]
I LOST my 12 page paper!
It is that time of year when final papers are being written, stress is upon students, and late nights are common. The Technology Services department would like to remind everybody that backing up data and saving frequently is more important than ever – especially near the end of the semester – when large/important papers or powerpoints [...]
Network Connectivity Problems in Schaefer Fine Arts Center -FIXED
There has been a few reports of connectivity problems in the Fine Arts Center. We are investigating and hope to have things fixed soon. UPDATE: Due to a circuit breaker being tripped, a few of our switches did not respond after the power outage. Everything should be back to normal. If you notice anything not [...]
GAC Squad – Tonight!
Need help registering your computer on the Gustavus (wired or wireless) network? Do you have virus related problems?Today, October 30th, the Gustavus Technology Helpline will be running its GAC Squad from 5:00-9:00pm in the Olin Computer Lab. During this time, the Technology Helpline will be helping students register their computers on the wired and wireless networks. [...]
Email/Home Directory Outage
Wednesday night, around 10:30pm, the servers that handle email/home directories went down, causing problems with checking email and accessing files stored on users’ home directories. At 11:00pm, all services were restored. If you have any questions, please contact the Technology Helpline at x6111.
Windows Updates
Microsoft released an update yesterday (9/26/2006) that addressed a known vulnerabiltiy with Internet Explorer. The vulnerability could potentially allow malicious code to be executed on a users computer, just by visiting an infected web site with Internet Explorer. For more details, please see ZDNet or Microsoft sites. Gustavus users will be prompted to install [...]
Printer Woes
This summer, Technology Services replaced all the printers in all the residence hall labs with new black and white laser printers. The old printers had printed hundreds of thousands of copies and had become difficult to keep in good working condition in this demanding environment. The new printers have caused some unexpected problems in [...]
International Center Switch Upgraded
Before 7 am this morning (Friday), the main switch that controls the network in the International Center was upgraded. International Center residents may need to reboot their computers. Other questions or concerns can be referred to the Technology Helpline at x6111.
Facebook- Adopting Open Admission
Do you have a Facebook account? Do you like the fact that only a certain people can register and be a Facebook member? Guess again. They are changing their admission requirements - to anybody with Internet access. Please see the following link:  http://adage.com/digital/article?article_id=111795 Originally they have slated this major change to take place on September 11th, but [...]