We just wanted to remind everybody of a post we had written in September regarding student pricing. As a student, you can purchase a copy, through the website provided in that post, at a discounted price. This offer ends January 3rd, 2010.

http://userservices.blog.gustavus.edu/2009/09/18/windows-7-student-pricing/

Windows 7 computers will be able to access our network through our normal registration process. Before registering, you will need to uninstall any pre-loaded antivirus, and install the Symantec Endpoint Protection that is provided our downloads page. Be careful to note if you are using the 32-bit version or the 64-bit version.

Something I have found to be really useful in Windows 7 is the “Record steps to reproduce a problem” tool.
http://windows.microsoft.com/en-IN/windows7/How-do-I-use-Problem-Steps-Recorder

It will take a screen shot of your computer screen every step you take as long as you want. This would come in handy for showing your friend how to install a program or how to install a printer, etc. It would also help  you if you have a problem with your computer, and you would want to show the Technology Helpline exactly the steps you are doing that causes a problem or gives you an error message. In some cases, we would be able to better diagnose what exactly could be causing the problem by seeing those steps.

If you are a faculty or staff member, you won’t likely see it on your office computer until Summer 2010 or 2011, if you have been approved for a new computer. Students stay tuned for more information regarding Windows 7 on select lab computers sometime in the future.

If you have questions regarding Windows 7 and using it at Gustavus, please contact the Technology Helpline at x6111 or e-mail helpline@gustavus.edu

Printing on Campus
To address the growing cost of paper, ink and printers on campus, and to encourage thoughtful choices of when to print, the College is expanding its use of the print accounting system this fall. Students will be allowed 600 units (single sided black and white) of printing per academic year at no charge.  Charges for any printing that exceeds the 600-unit maximum will be five cents per unit, and billed to the student’s account. Unused printing allotments will not carry over to subsequent years.  For more detailed information regarding the printing policy, please see https://gustavus.edu/gts/Printing.

Residence Hall Labs
To better serve the needs of the students using the residence hall computer labs, some of the labs have been reconfigured to include spaces more conducive for group study, kiosks for quick access, and laptop stations.  If you have suggestions or feedback regarding these changes or suggestions for changes in the residence hall computer labs, please email helpline@gustavus.edu.

Symantec Endpoint Protection
All personally-owned Windows computers registering on the campus network this fall will be required to update to the newest version of Symantec Endpoint Protection.  The newest version brings added security features and increased protection from viruses and spyware.

Guest Access/Wireless/Network
Improvements and segmenting have taken place with the wireless and wired networks on campus this summer.  These changes, mostly invisible to the end users, should deliver faster and more reliable Internet access to all.  Guests of the college should access the GustieGuest wireless network.  Students in the residence halls are reminded that a wired connection is always faster and more reliable than wireless.  If you need an Ethernet cable – stop by the Technology Helpline and pick one up for free.

Home Directory Space
Network storage space has increased over the summer allowing all users more space.

Helpline in the Library
The Technology Helpline is planning on opening a satellite desk in the Library during the evening to help you with any technology issues or problems.  Look for us in the Library.

GusTV
Tired of paying for cable?  Check out GusTV.  GusTv is an IPTV pilot project that allows users to access basic cable channels via their wired Internet connection.  For more information, please see https://gustavus.edu/gts/GusTv.

Helpline Twitter
Are you using Twitter to stay connected and up to date with your friends?  Add the Technology Helpline to your Twitter feed.

If you have any other questions or concerns, please contact the Technology Helpline.

Nick Sonsteby

Technology Helpline Coordinator
User Services – Technology Services
Gustavus Adolphus College
nsonsteb@gustavus.edu
507-933-7130

http://gustavus.edu/gts

User Services Blog
http://userservices.blog.gustavus.edu

http://gustavus.edu/academics/library/other-databases.html

Please stop by the Technology Helpline if you need help adding the classes manually to your calendar.

helpline@gustavus.edu
x6111

Due to a change at Google, older versions of Companion Link have stopped working. If this is the case for you, please download and install the newest version of Companion Link.

http://www.companionlink.com/downloads/updates.html

(Click on the CompanionLink for Google (Build 3046) - Added January 27, 2009 Orange download button)

If you have any questions, please call the Technology Helpline x6111 or email us at helpline@gustavus.edu

Please assist us in better protecting your Gustavus account and the accounts of other Gustavus users by changing your password sometime before October 15th.  You can change your password by going to https://gts.gac.edu/gts/tools.

If you would like an extension, please e-mail helpline@gustavus.edu with the subject “Password Extension.”

If you need help changing your password or reconfiguring your software, please call the Technology Helpline at x6111.

-Nick

If you haven’t changed your Gustavus e-mail password in the last year. Please take note below.

Please assist us in better protecting your Gustavus account and the accounts of other Gustavus users by changing your password sometime before October 15th. You can change your password by going to https://gts.gac.edu/gts/tools

If you need help changing your password or reconfiguring your software, please call the Technology Helpline at x6111

All of the reshall lab machines will be unavailable Wednesday, Thursday, Saturday, and Sunday between 2:00-4:30am. They will automatically reboot at 2:00am and will be locked until 4:30am.

The computers will return to their regular maintenance period, Sunday at 2:00-4:30am, on Monday, April, 23rd.

If you have any questions, please call the Technology Helpline at x6111.

Please verify that you have applied all the available patches and updates for your computer. On Windows machines – watch for the yellow shield in the Task Menu (lower right hand corner). Click on it and apply the updates. For Macintosh users – run Software Updates.

For detailed directions for updating your computer please see Daylight Savings Time.

If you have additional questions or concerns, please contact the Technology Helpline at x6111.

https://greg.gac.edu/download/

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If you have any questions, please contact the Technology Helpline.