User Services

Year: 2017

  • Technology Helpline Christmas Recess Hours

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    nsonsteb

    The Technology Helpline hours for Christmas Recess: Tuesday, December 19th: 8:00am – 4:45pm Wednesday, December 20th: 8:00am – 4:45pm Thursday, December 21st: 8:00am – 4:45pm Friday, December 22nd: CLOSED Saturday, December 23rd – Monday, January 1st: CLOSED Tuesday, January 2nd: 8:00am – 4:45pm

  • Security Vulnerability in MacOS 10.13 High Sierra

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    nsonsteb

    You may have heard about the Macintosh Root Vulnerability that garnered headlines on tech blogs across the web. http://www.bbc.com/news/technology-42161823 Here’s how this vulnerability affects Macs on campus. If you have a Gustavus issued Mac of any kind, you are not affected for two reasons. First, it only affects the latest versions of macOS – High…

  • Technology Helpline Thanksgiving Break Hours

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    by

    nsonsteb

    The Technology Helpline hours for Thanksgiving break: Tuesday, November 21st: 8:00am – 4:45pm Wednesday, November 22nd: 8:00am – 4:45pm Thursday, November 23rd: CLOSED Friday, November 24th: CLOSED Saturday, November 25th: CLOSED Sunday, November 26th: CLOSED Monday, November 27th: 8:00am – 11:00pm (Start Regular Hours)

  • Technology Helpline Fall Break Hours

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    nsonsteb

    The Technology Helpline will be open the following hours during Fall Break: Friday, Oct. 20th: 8am-4:45pm Saturday, Oct. 21st and Sunday, Oct. 22nd: CLOSED Monday, Oct. 23rd: 8am-4:45pm Tuesday, Oct. 24th: 8am-4:45pm  

  • Online Security Alert – Identity Theft

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    nsonsteb

    Online identity theft can result from replying to phishing emails or visiting websites that are compromised. These sites can prompt the user via a pop up window to call a number because the computer is infected or slow.   The pop ups claim to offer help by calling the number or installing software, when in reality, there…

  • Technology Helpline Spring Break Hours

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    by

    nsonsteb

    Technology Helpline Spring Break Hours Friday, March 24th: 8am – 4:45pm Saturday, March 25th: CLOSED Sunday, March 26th: CLOSED Monday – Friday (27th – 31st): 8am – 4:45pm Saturday, April 1st: CLOSED Sunday, April 2nd: CLOSED Monday, April 3rd: 8am – 11:00pm

  • Don’t be a Phishing Victim

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    by

    tami

    Everyday Gustavus users are exposed to phishing attempts, spam and malicious software. In recent weeks multiple large data breaches have been reported in the media.  The breaches contain personal contact information (name, address, phone, email) for hundreds of @gustavus.edu and @gac.edu accounts.  No passwords were included in the breach.  This personal contact information makes targeted…