Archive for 2006

Kudos to the Technology Helpline Student Staff

The Technology Helpline is the help desk that supports the entire Gustavus campus community with its computer needs. The Helpline is composed of 49 work-study students and 3 full-time college employees. So far this fall the Technology Helpline has resolved over 2,500 cases. This number is very similar to last year. The difference this fall […]

Projector in Confer 127 – REPLACED

As some people may have noticed, there have been some problems with the picture quality in this classroom, as well as some problems operating the control remote to switch between input devices. These problems should be much better now. The LCD projector was replaced this morning. If you have questions, please contact the Technology Helpline […]

Gustavus Wireless got you down?

Do you think that the addition of the GACwireless to the residence halls was a great idea? In most cases, everybody thinks it is a great idea until things don’t work. As the end of the semester approaches, we at the Technology Helpline want to make sure that you have the speed and reliability you […]

I LOST my 12 page paper!

It is that time of year when final papers are being written, stress is upon students, and late nights are common. The Technology Services department would like to remind everybody that backing up data and saving frequently is more important than ever – especially near the end of the semester – when large/important papers or […]

Network Connectivity Problems in Schaefer Fine Arts Center -FIXED

There has been a few reports of connectivity problems in the Fine Arts Center. We are investigating and hope to have things fixed soon. UPDATE: Due to a circuit breaker being tripped, a few of our switches did not respond after the power outage. Everything should be back to normal. If you notice anything not […]

Technology Helpline Thanksgiving Hours

The Technology Helpline will be closed on Thursday, Friday, and Saturday this week. We will re-open on Sunday, November 26th at 6pm. Any e-mails or voicemails sent to the Technology Helpline will be attended to on Sunday evening. Have a great break! -Nick Please visit our website for more infomation. 

Brief E-mail Outage – Wednesday AM

On Wednesday morning one of the e-mail servers required an unplanned reboot (8:30 am). Some e-mail services were unavailable for less than 10 minutes. No messages were lost. If you have any questions or concerns regarding this, please contact the Technology Helpline at x6111.

Problems with File Manager in WebMail

When using the WebMail interface for home directory access (File Manager) users are occasionally having login problems. After clicking the File Manager link users are getting an ftp login window. If this occurs, please log out and try again, or click the login button (you may need to click the button multiple times). We are […]

Webmail/Email Services Outage

November 2, 1:15 pm. WebMail and email services are currently unavailable. We hope to have these services restored by 2:00pm. Please call the Technology Helpline x6111 and press 1 to hear the Network Status recording for updated information.

Need computer help?

October 31st 2006 – Stop by the lower level of the Campus Center. The Technology Helpline has a table to answer computer questions, help people get connected to the network, and help remove your computer viruses. Stop by for some advice, candy, or to sign up for prizes!