Duplicate Email Messages Posted on February 14th, 2007 by

The Technology Helpline has taken numerous calls recently from users reporting duplicate email messages. Many of the these duplicates are being caused by mailing lists that have errors (incorrect usernames) in them.

If you are getting duplicate emails, please call the Technology Helpline at x6111 and report the name of the mailing list. We can double check the email list and correct any errors in the mailing list.

The Technology Helpline will need the exact name of the mailing lists and your username to resolve the problem.

If you own a mailing list to prevent these duplicates being sent to your list, you can edit your mailing list on the GTS Tools Page.


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