Archive for 2012

I LOST my 23 page paper!

It is that time of year when final papers are being written, stress is upon students, and late nights are common. Never leave a lab computer for any reason without first saving your document to a known location (flash drive, Gustavus home directory, Dropbox, Google Drive, etc). If you leave the computer or leave the computer idle […]

Technology Services Thanksgiving Break Hours

These are the 2012 Technology Helpline Thanksgiving Break hours. Even when we are away, you can still send us e-mail and leave voicemail for us. We will respond to your request/concern on Monday, November 26th. Wednesday: 8am – 4:45pm Thursday: Closed Friday: Closed Saturday: Closed Sunday: Closed Contact Us: helpline@gustavus.edu 507-933-6111 http://gustavus.edu/gts

Possible Network Outage – November 8th

Our Internet provider is performing emergency maintenance from the hours of 12:00am-6:00am, tomorrow, November 8th. The potential for up to a 6 hour outage does exist. Please call (507-933-6111) or e-mail the Technology Helpline (helpline@gustavus.edu) with questions or concerns.

What software is available to employees?

Visit the Technology Services wiki to learn about what software is available for employees on Gustavus owned computers. https://gustavus.edu/gts/Software#Software_available_employees

Brief Internet Interruption – March 15th

Due to planned maintenance by our Internet provider on March 15th, our Internet connection may drop briefly between midnight and 2am.

Technology Helpline – Spring Semester Hours

Regular hours Monday – Thursday: 8 a.m. – 11 p.m. Friday: 8 a.m. – 4:45 p.m. Saturday: 12p.m. – 5 p.m. Sunday: 3 p.m. – 11 p.m. Please note we have two locations. As usual, we are located in Olin Lab on main floor Olin. We also have a satellite location in the main floor […]

Rundstrom Network Outage – January 31st, 2012

Rundstrom Hall will undergo some network maintenance tomorrow morning. This outage should last a few hours. This means that student rooms will not have network connectivity during this time. The lab and the HR apartment should remain up during this upgrade. If you have any questions, please call the Technology Helpline at 507-933-6111.  

Software security updates for Adobe Acrobat, Java and Firefox

The newest security updates for Adobe Acrobat, Java and Firefox will begin deploying to all computers running Windows Friday night. These fixes will patch security holes in Adobe Acrobat, Java and Firefox. If you have any questions, please contact the Technology Helpline x6111.