User Services

Category: Helpline

  • Technology Helpline’s Summer Hours

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    by

    nsonsteb

    The Technology Helpline has officially moved to Summer Hours. We are available from 8am-4:45pm, Monday through Friday. You can still leave voicemail and email at anytime. We will be checking these messages every weekday morning and throughout the daytime hours.

  • User Services/Library Position – HIRED

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    by

    nsonsteb

    We have great news! Jessie Twaddle has accepted the User Services/Library position and will be starting in June. He will be replacing Kathy Spexet.

  • Put Everything in the Database

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    by

    tami

    We have been working hard at trying to capture a more authentic picture of the calls that come into the Helpline. We have been asking our employees to put EVERYTHING in the database. The success of this effort has helped give us a more accurate picture of the Helpline and the types of calls they…