User Account Control Prompt While Opening Firefox or Thunderbird

Posted on September 9th, 2011 by

Have you seen this prompt on your computer when you open Firefox or Thunderbird?

User Account Control Prompt


This is the User Account Control prompt asking for permission to run an application as an administrator.  This permission is required to install the updates for Firefox and Thunderbird.  If you notice this prompt and it says:

Program name: Firefox Software Updater


Program name: Thunderbird Software Updater

Please enter your gustavus username and password to allow the update to install.  You may also see this prompt when other programs need to install or run updates on your computer.

It is very important to only enter your login information if you reconize the program listed under Program Name and the publisher listed below this.

If you are unsure whether to allow a program to run , please call the Technology Helpline to ensure the program is safe.








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