User Services

Author: nsonsteb

  • Internet Maintenance – May 17th

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    nsonsteb

    Gustavus Technology Services will be performing maintenance on critical systems Saturday, May 17th at 4 AM.  Internet access, email, the Gustavus website, and all other network resources will be unavailable for approximately one hour. If you have any questions or concerns, please contact the Technology Helpline, or any Technology Services staff member.   Technology ServicesOlin…

  • Planned Internet Maintenance – May 15th

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    nsonsteb

    One of the internet service providers for Gustavus will be performing maintenance this week, between 2AM and 5AM on Thursday, May 15th.  We expect internet access (to and from off campus locations) to be unavailable during this time.  Gustavus pages and local resources will continue to be available from on campus.If you have any questions…

  • Seniors: Technology after Gustavus

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    nsonsteb

      Seniors, Congratulations on your upcoming graduation! Please take a few minutes to complete the quick technology to-do list for graduating seniors.  Quick to-do list Create new email account (Gmail, Yahoo, Outlook.com, etc.) if you do not already have one. Update your alternate email address Gustavus has on file.  This will help you reset your Gustavus account…

  • Technology Helpline Easter Recess Hours

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    nsonsteb

    Technology Helpline Easter Recess Hours Thursday, April 17th: 8:00am-4:45pm Friday, April 18th: Closed Saturday, April 19th: Closed Sunday, April 20th: Closed Monday, April 21st: 8:00am-4:45pm Tuesday, April 22nd: 8:00am-11:00pm (regular hours resume)

  • Windows XP official support has ended

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    nsonsteb

    http://www.microsoft.com/en-us/windows/enterprise/end-of-support.aspx Yesterday, we lost a favorite, Windows XP. Windows XP was first released in October of 2001. Windows XP official support ended yesterday. Windows XP had been supported for 12 years, which by today’s software standards, is a very long time.  With support ending, there will be no more security updates released to patch the…

  • OSX Mavericks and iPhone/iPad security issue

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    nsonsteb

    UPDATE: Apple has release 10.9.2 that fixes the security issue in OSX Mavericks. Please run software update on your Macintosh and install the 10.9.2 update. If you are running version 10.8, it is not necessary to install Mavericks.   Please be aware that there is a major security issue with the iOS software for iPads,…

  • Technology Helpline Touring Week Hours

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    nsonsteb

    Below are the Technology Helpline hours for Touring Week 2014. Saturday, February 1st: Closed Sunday, February 2nd: Closed Monday, February 3rd: 8 am – 4:45 pm Tuesday, February 4th: 8 am – 4:45 pm Wednesday, February 5th: 8 am – 4:45 pm Thursday, February 6th: 8 am – 4:45 pm Friday, February 7th: 8 am – 4:45 pm Saturday, February…

  • Adobe’s Security Breach potentially compromised 450 Gustavus Accounts

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    nsonsteb

    Adobe Systems, Inc.’s recent security breach exposed the usernames and passwords of 150 million accounts all over the world. Gustavus Technology Services was able to verify that over 450 Gustavus usernames were included in the list of compromised Adobe ID accounts.  We strongly encourage users to NOT use their Gustavus password on any other website.  If you…

  • Printing PDFs in Google Chrome

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    nsonsteb

    Have you ever printed a document from within the Google Chrome browser and you just get black pages? There is a bug in the latest version of Chrome (25.xxx) that causes certain PDF’s to print in all black when printed from the Chrome PDF printer.  It does not happen in previous versions of Google Chrome. …

  • I LOST my 23 page paper!

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    nsonsteb

    It is that time of year when final papers are being written, stress is upon students, and late nights are common. Never leave a lab computer for any reason without first saving your document to a known location (flash drive, Gustavus home directory, Dropbox, Google Drive, etc). If you leave the computer or leave the computer idle…