User Services

Author: nsonsteb

  • Technology Services Thanksgiving Break Hours

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    nsonsteb

    These are the 2012 Technology Helpline Thanksgiving Break hours. Even when we are away, you can still send us e-mail and leave voicemail for us. We will respond to your request/concern on Monday, November 26th. Wednesday: 8am – 4:45pm Thursday: Closed Friday: Closed Saturday: Closed Sunday: Closed Contact Us: helpline@gustavus.edu 507-933-6111 http://gustavus.edu/gts

  • Possible Network Outage – November 8th

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    nsonsteb

    Our Internet provider is performing emergency maintenance from the hours of 12:00am-6:00am, tomorrow, November 8th. The potential for up to a 6 hour outage does exist. Please call (507-933-6111) or e-mail the Technology Helpline (helpline@gustavus.edu) with questions or concerns.

  • Brief Internet Interruption – March 15th

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    nsonsteb

    Due to planned maintenance by our Internet provider on March 15th, our Internet connection may drop briefly between midnight and 2am.

  • Technology Helpline – Spring Semester Hours

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    nsonsteb

    Regular hours Monday – Thursday: 8 a.m. – 11 p.m. Friday: 8 a.m. – 4:45 p.m. Saturday: 12p.m. – 5 p.m. Sunday: 3 p.m. – 11 p.m. Please note we have two locations. As usual, we are located in Olin Lab on main floor Olin. We also have a satellite location in the main floor…

  • Rundstrom Network Outage – January 31st, 2012

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    nsonsteb

    Rundstrom Hall will undergo some network maintenance tomorrow morning. This outage should last a few hours. This means that student rooms will not have network connectivity during this time. The lab and the HR apartment should remain up during this upgrade. If you have any questions, please call the Technology Helpline at 507-933-6111.  

  • Technology Helpline December/January Hours

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    nsonsteb

    December 19th – 23rd: 8:00am – 4:45pm December 24th – January 2nd: CLOSED January 3rd: Start regular January Interim Experience Hours  

  • Technology Helpline Fall Break Hours

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    nsonsteb

    Friday, October 21st:          8am – 4:45pm Saturday, October 22nd:       CLOSED Sunday, October 23rd:          CLOSED Monday, October 24th:         8am – 4:45pm Tuesday, October 25th:        8am – 4:45pm Wednesday, October 26th:   8am – 11pm If you need to contact the Technology Helpline, please call 507-933-6111 or e-mail us at helpline@gustavus.edu.    

  • GTS SOS – Introduction to Remote Assistance

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    nsonsteb

    You may have noticed a Gustavus icon appear on your Gustavus-owned desktop or laptop that is labeled GTS SOS. This icon will enable you to connect an online help service. This is meant to provide another means of service provided by the Technology Services Full Time staff members. This icon, when double clicked, will connect…

  • Planned Internet Outage – June 7th, 2011 – 7:30am

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    nsonsteb

    On June 7th, 2011 at 7:30am, we will experience a brief Internet outage. This outage may last up to 15 minutes, but we expect it will be brief. This outage is needed for Technology Services at Gustavus to provide a redundant Internet connection.

  • Technology Helpline Spring Semester Finals Hours

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    nsonsteb

    Please stop by Olin or send us an e-mail at helpline@gustavus.edu with questions! Monday, May 23rd: 8:00am – 4:45pm Tuesday, May 24th: 8:00am – 4:45pm Wednesday, May 25th: 8:00am – 4:45pm Thursday, May 26th: 8:00am – 4:45pm Friday, May 27th: 8:00am – 4:45pm Saturday, May 28th: Closed Sunday, May 29th: Closed Monday, May 30th: Closed…