User Services

Category: News

  • GAC Squad – Today!

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    nsonsteb

    Need help registering your computer on the Gustavus (wired or wireless) network? Do you have virus-related computer problems? Today, March 8th, the Gustavus Technology Helpline will be running its GAC Squad from 2:30pm-9:00pm in the Olin Computer Lab. During this time, the Technology Helpline will be helping students register their computers on the wired and…

  • Daylight Savings Time Changes

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    tami

    Not only is Daylight Savings Time changing our clocks, this year it is changing when we change our clocks. This means that our computers have to change too. All major software vendors have released patches and updates to ensure that the changes in Daylight Savings Time don’t cause us to be late for appointments. Please…

  • Gustavus Anti-Virus for Windows Vista

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    jtwaddle

    The Gustavus provided Symantec anti-virus is now available for all versions of Windows Vista. This version of Symantec anti-virus will not work on older versions of Windows. Please select the appropriate version when visting the link below. https://greg.gac.edu/download/ (Login Required) If you have any questions, please contact the Technology Helpline.

  • Duplicate Email Messages

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    tami

    The Technology Helpline has taken numerous calls recently from users reporting duplicate email messages. Many of the these duplicates are being caused by mailing lists that have errors (incorrect usernames) in them. If you are getting duplicate emails, please call the Technology Helpline at x6111 and report the name of the mailing list. We can…

  • WebAdvisor Upgrade

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    nsonsteb

    Please update your WebAdvisor bookmarks. https://wa.gac.edu/WebAdvisor/WebAdvisor Taken from the Faculty-L this morning from Mary Milbradt, Administrative Information Systems, GTS: The new version of WebAdvisor was primarily a technical revision. All of the same options are still available and function exactly the same. However, there are a few changes you should be aware of: Upon entering…

  • Want to know the status of the Gustavus network/email?

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    nsonsteb

    During times of email outages or network connectivity problems, you can find the latest status of the problem by: Dialing the Technology Helpline’s phone number (x6111) and pressing 1. This will give the latest news on any network/email problems that Gustavus is experiencing. You will also have an opportunity to connect with a consultant at…

  • Using Windows Vista at Gustavus…

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    jtwaddle

    Microsoft’s new operating system, Windows Vista, is upon us – it is scheduled for worldwide retail release today, January 30th. If you happen to buy a PC computer after today, you will have Microsoft Windows Vista instead of Windows XP pre-loaded on your computer. What does this mean for Gustavus users? You will still need…

  • Job Opening: User Services Coordinator/Macintosh – Technology Services

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    nsonsteb

    User Services Coordinator/Macintosh – Technology Services   Gustavus Adolphus College is seeking a User Services Coordinator who will assist the campus in the support, configuration, and implementation of computing resources as they relate to instruction and learning. As one of four key persons responsible for developing and implementing a vision and mission for campus technologies,…

  • Technology Helpline – January Hours

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    nsonsteb

    Hi everybody, We at the Technology Helpline hope that you all are having a wonderful new year. Our January Term hours are: Monday-Thursday: 8am-7:30pm Friday: 8am-4:45pm Saturday: Closed Sunday: Closed If you having problems connecting your laptop to a residence hall printer or connecting to the Gustavus Network, stop by anytime during our January Hours…

  • Kudos to the Technology Helpline Student Staff

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    by

    tami

    The Technology Helpline is the help desk that supports the entire Gustavus campus community with its computer needs. The Helpline is composed of 49 work-study students and 3 full-time college employees. So far this fall the Technology Helpline has resolved over 2,500 cases. This number is very similar to last year. The difference this fall…