User Services

Category: News

  • Technology Helpline Fall Break Hours

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    nsonsteb

    Friday, October 21st:          8am – 4:45pm Saturday, October 22nd:       CLOSED Sunday, October 23rd:          CLOSED Monday, October 24th:         8am – 4:45pm Tuesday, October 25th:        8am – 4:45pm Wednesday, October 26th:   8am – 11pm If you need to contact the Technology Helpline, please call 507-933-6111 or e-mail us at helpline@gustavus.edu.    

  • Planned Internet Outage – June 7th, 2011 – 7:30am

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    nsonsteb

    On June 7th, 2011 at 7:30am, we will experience a brief Internet outage. This outage may last up to 15 minutes, but we expect it will be brief. This outage is needed for Technology Services at Gustavus to provide a redundant Internet connection.

  • Technology Helpline Spring Semester Finals Hours

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    nsonsteb

    Please stop by Olin or send us an e-mail at helpline@gustavus.edu with questions! Monday, May 23rd: 8:00am – 4:45pm Tuesday, May 24th: 8:00am – 4:45pm Wednesday, May 25th: 8:00am – 4:45pm Thursday, May 26th: 8:00am – 4:45pm Friday, May 27th: 8:00am – 4:45pm Saturday, May 28th: Closed Sunday, May 29th: Closed Monday, May 30th: Closed…

  • Technology Helpline Spring Break Hours

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    nsonsteb

    Saturday, March 26th: CLOSED Sunday, March 27th: CLOSED Monday – Friday (28th – 1st): 8am – 4:45pm Saturday, April 2nd: CLOSED Sunday, April 3nd: CLOSED

  • Microsoft Windows 7 Service Pack 1 deployed

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    jtwaddle

    Microsoft Windows 7 Service Pack 1 has been deployed to employee and lab machines on campus.  This update can take 20-40 minutes to install on your machine.  Please allow time to install this update on your machine to keep it secure with the latest security patches released from Microsoft. A Windows Service Pack is a…

  • Gustavus E-mail Being Blocked

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    tami

    Currently, certain businesses and email hosting sites (like corpgraph.com and mnsu.edu) are blocking emails sent from Gustavus e-mail addresses. Messages sent from WebMail (http://webmail.gac.edu) will NOT be blocked. We are working on a solution to this problem.  However, due to its nature, resolution may take 12 – 24 hours. This problem was caused by a…

  • Helpline Touring Week Hours

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    nsonsteb

    Starting January 29th and continuing until Feb 6th, the Technology Helpline hours will be: Monday – Friday: 8:00am – 4:45pm Saturday: CLOSED Sunday: CLOSED Starting February 7th, we will move back to our regular scheduled hours. For more information, please visit the Technology Helpline hours web page.

  • Internet Connection Maintenance Scheduled for February 3rd

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    nsonsteb

    Our Internet connection provider will be performing upgrades to the network on February 3rd, 2011 at 12:01am. You may expect a brief outage of less than 5 minutes. If you have any questions, please contact the Technology Helpline at 507-933-6111.

  • Internet Connection Disruption – January 14th

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    nsonsteb

    We have received word from one of our Internet providers that we will have a service disruption on January 14th between 12:00am – 2:00am.  This maintenance is expected to cause a 15 minute outage during the 2 hour maintenance window. Let us know if you any questions or concerns. helpline@gustavus.edu 507-933-6111

  • Forgotten Print Jobs Save Paper!

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    svogt

    Last year Gustavus implemented its print accounting system. Within the system, users go to http://print.gac.edu to release their print jobs after they have clicked “Print” on their computer. Gustavus chose this two-step process because many of the wasted paper we found were left on printers were prints that people forgot to pickup or prints they…