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Technology Helpline Fall Break Hours

Friday, October 21st:          8am – 4:45pm Saturday, October 22nd:       CLOSED Sunday, October 23rd:          CLOSED Monday, October 24th:         8am – 4:45pm Tuesday, October 25th:        8am – 4:45pm Wednesday, October 26th:   8am – 11pm If you need to contact the Technology Helpline, please call 507-933-6111 or e-mail us at helpline@gustavus.edu.    

Planned Internet Outage – June 7th, 2011 – 7:30am

On June 7th, 2011 at 7:30am, we will experience a brief Internet outage. This outage may last up to 15 minutes, but we expect it will be brief. This outage is needed for Technology Services at Gustavus to provide a redundant Internet connection.

Technology Helpline Spring Semester Finals Hours

Please stop by Olin or send us an e-mail at helpline@gustavus.edu with questions! Monday, May 23rd: 8:00am – 4:45pm Tuesday, May 24th: 8:00am – 4:45pm Wednesday, May 25th: 8:00am – 4:45pm Thursday, May 26th: 8:00am – 4:45pm Friday, May 27th: 8:00am – 4:45pm Saturday, May 28th: Closed Sunday, May 29th: Closed Monday, May 30th: Closed […]

Technology Helpline Spring Break Hours

Saturday, March 26th: CLOSED Sunday, March 27th: CLOSED Monday – Friday (28th – 1st): 8am – 4:45pm Saturday, April 2nd: CLOSED Sunday, April 3nd: CLOSED

Microsoft Windows 7 Service Pack 1 deployed

Microsoft Windows 7 Service Pack 1 has been deployed to employee and lab machines on campus.  This update can take 20-40 minutes to install on your machine.  Please allow time to install this update on your machine to keep it secure with the latest security patches released from Microsoft. A Windows Service Pack is a […]

Gustavus E-mail Being Blocked

Currently, certain businesses and email hosting sites (like corpgraph.com and mnsu.edu) are blocking emails sent from Gustavus e-mail addresses. Messages sent from WebMail (http://webmail.gac.edu) will NOT be blocked. We are working on a solution to this problem.  However, due to its nature, resolution may take 12 – 24 hours. This problem was caused by a […]

Helpline Touring Week Hours

Starting January 29th and continuing until Feb 6th, the Technology Helpline hours will be: Monday – Friday: 8:00am – 4:45pm Saturday: CLOSED Sunday: CLOSED Starting February 7th, we will move back to our regular scheduled hours. For more information, please visit the Technology Helpline hours web page.

Internet Connection Maintenance Scheduled for February 3rd

Our Internet connection provider will be performing upgrades to the network on February 3rd, 2011 at 12:01am. You may expect a brief outage of less than 5 minutes. If you have any questions, please contact the Technology Helpline at 507-933-6111.

Internet Connection Disruption – January 14th

We have received word from one of our Internet providers that we will have a service disruption on January 14th between 12:00am – 2:00am.  This maintenance is expected to cause a 15 minute outage during the 2 hour maintenance window. Let us know if you any questions or concerns. helpline@gustavus.edu 507-933-6111

Forgotten Print Jobs Save Paper!

Last year Gustavus implemented its print accounting system. Within the system, users go to http://print.gac.edu to release their print jobs after they have clicked “Print” on their computer. Gustavus chose this two-step process because many of the wasted paper we found were left on printers were prints that people forgot to pickup or prints they […]