User Services

Category: Uncategorized

  • What software is available to employees?

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    jtwaddle

    Visit the Technology Services wiki to learn about what software is available for employees on Gustavus owned computers. https://gustavus.edu/gts/Software#Software_available_employees

  • Software security updates for Adobe Acrobat, Java and Firefox

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    jtwaddle

    The newest security updates for Adobe Acrobat, Java and Firefox will begin deploying to all computers running Windows Friday night. These fixes will patch security holes in Adobe Acrobat, Java and Firefox. If you have any questions, please contact the Technology Helpline x6111.

  • Technology Helpline December/January Hours

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    nsonsteb

    December 19th – 23rd: 8:00am – 4:45pm December 24th – January 2nd: CLOSED January 3rd: Start regular January Interim Experience Hours  

  • Gustavus Virtual Lab – Bringing lab software to your room

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    jtwaddle

    The Gustavus Virtual Lab offers remote access to full lab desktop machines from both on and off campus.  This allows access to most of the software in the computer labs from the comfort of your residence hall room or your house off campus. All that is needed to get started is a simple install of…

  • Printing to lab printers from your machine

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    jtwaddle

    Students can easily setup their personal laptop or desktop to print to any public lab printer.  This includes the printer in their residence hall and the printers in the library. For more information, please refer to the following wiki articles. https://gustavus.edu/gts/Academic_printers https://gustavus.edu/gts/Residence_hall_printers

  • User Account Control Prompt While Opening Firefox or Thunderbird

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    jtwaddle

    Have you seen this prompt on your computer when you open Firefox or Thunderbird?   This is the User Account Control prompt asking for permission to run an application as an administrator.  This permission is required to install the updates for Firefox and Thunderbird.  If you notice this prompt and it says: Program name: Firefox…

  • GTS SOS – Introduction to Remote Assistance

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    nsonsteb

    You may have noticed a Gustavus icon appear on your Gustavus-owned desktop or laptop that is labeled GTS SOS. This icon will enable you to connect an online help service. This is meant to provide another means of service provided by the Technology Services Full Time staff members. This icon, when double clicked, will connect…

  • Gustavus Network Registration: Symantec Endpoint Protection and Windows Updates

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    jtwaddle

    A new version of Symantec Endpoint Protection is required to register your computer so it can be used on the Gustavus network. If you have a previous version of the Gustavus provided anti-virus, Symantec Endpoint Protection, you will receive a notification to update to the new version. Please run this update on your computer. Gustavus…

  • Gustavus website maintenance

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    jtwaddle

    The Gustavus website will receive maintenance on Monday, April 11 from 1–3 p.m. During this time, parts of the Gustavus website will be unavailable. We apologize for any inconvenience this may cause.   If you have any questions, please contact the Technology Helpline x6111.

  • Adobe Acrobat and Flash updates

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    by

    jtwaddle

    The newest security updates for Adobe Acrobat and Flash will begin deploying to all Windows machines tonight. These fixes will patch security holes in Adobe Acrobat and Flash. If you have any questions, please contact the Technology Helpline x6111.