User ServicesA division of Technology Services

Technology Helpline Hours during Thanksgiving Week

The Technology Helpline will be open the following hours during Thanksgiving Week: Tuesday, November 20th: 8am – 11pm (Regular Hours) Wednesday, November 21st: 8am – 4:45pm Thursday, November 22nd: CLOSED Friday, November 23rd: CLOSED Saturday, November 24th: CLOSED Sunday, November 25th: CLOSED Monday, November 26th: 8am – 11pm (Regular Hours)

Duo two-factor and GusMail enrollment

Please see the following links below to learn more about Duo Two Factor Authentication (TFA) enrollment and GusMail migration. To self-enroll, or learn more about DUO two-factor authentication, please visit the following link: https://gustavus.edu/gts/Duo_Two_Factor_Authentication After completing your DUO enrollment, please migrate to GusMail (Gustavus branded GMail).  https://gustavus.edu/gts/Migrating_to_GusMail_(Powered_by_Google) To learn more about GusMail, please visit our […]

Macintosh Software (Mojave)

Gustavus Technology Services is currently not recommending Gustavus employees installing macOS Mojave through the Mac App Store (blue icon) on Gustavus provided Mac laptops/desktops.  All updates via the Managed Software Center (black icon) application are recommended. Gustavus Technology Services would like to remind all Gustavus employee Mac users that the only supported methods of upgrading your […]

Technology Helpline Spring Break Hours

The Technology Helpline is open the following hours during Spring Break (2018). Thursday, March 29th: 8:00am-4:45pm Friday, March 30th: CLOSED Saturday, March 31st: CLOSED Sunday, April 1st: CLOSED Monday, April 2nd – Friday, April 6th: 8:00am-4:45pm Saturday, April 7th: CLOSED Sunday, April 8th: CLOSED Monday, April 9th: 8:00am-11:00pm

Finding a Meeting Time with Google Calendar

Do you need to schedule meetings with others at Gustavus (or other Google users)? Is it a challenge to find a time that works for your group? Google Calendar can help with a small or large group! To Find a Time using Google Calendar: Log into your Gustavus Google Calendar with your Gustavus username and […]

Create a Google Calendar based on Gustavus Calendar Events

Have you ever wished you could see all of the Gustavus Calendar Fine Arts events on your Gustavus Calendar without having to manually enter all of them? Looking to have all the Gustavus Softball games on your Gustavus calendar? There is a way!  To do this: Log into your Gustavus Google Calendar with your Gustavus […]

Getting started with Google Calendar – accessing and adding events

Getting Started with Google Calendar at Gustavus Navigate to https://calendar.google.com Type in your Gustavus email address and click Next. Login using your Gustavus username & password. Your Gustavus Google Calendar will open.             Navigation On the left, the calendars you have access to will be displayed. On the top, you […]

Technology Helpline Touring Week Hours

The Technology Helpline will be open the following hours during Touring Week: Monday-Friday: 8:00am-5:30pm Saturday: CLOSED Sunday: CLOSED Spring Semester hours resume Monday, February 12th. To see our regular spring semester hours, please visit our website: https://gustavus.edu/gts/Technology_Helpline.

Technology Helpline Christmas Recess Hours

The Technology Helpline hours for Christmas Recess: Tuesday, December 19th: 8:00am – 4:45pm Wednesday, December 20th: 8:00am – 4:45pm Thursday, December 21st: 8:00am – 4:45pm Friday, December 22nd: CLOSED Saturday, December 23rd – Monday, January 1st: CLOSED Tuesday, January 2nd: 8:00am – 4:45pm

Security Vulnerability in MacOS 10.13 High Sierra

You may have heard about the Macintosh Root Vulnerability that garnered headlines on tech blogs across the web. http://www.bbc.com/news/technology-42161823 Here’s how this vulnerability affects Macs on campus. If you have a Gustavus issued Mac of any kind, you are not affected for two reasons. First, it only affects the latest versions of macOS – High […]