User Services

A division of Technology Services

Security Vulnerability in MacOS 10.13 High Sierra

You may have heard about the Macintosh Root Vulnerability that garnered headlines on tech blogs across the web. http://www.bbc.com/news/technology-42161823 Here’s how this vulnerability affects Macs on campus. If you have a Gustavus issued Mac of any kind, you are not affected for two reasons. First, it only affects the latest versions of macOS – High […]

Technology Helpline Thanksgiving Break Hours

The Technology Helpline hours for Thanksgiving break: Tuesday, November 21st: 8:00am – 4:45pm Wednesday, November 22nd: 8:00am – 4:45pm Thursday, November 23rd: CLOSED Friday, November 24th: CLOSED Saturday, November 25th: CLOSED Sunday, November 26th: CLOSED Monday, November 27th: 8:00am – 11:00pm (Start Regular Hours)

Technology Helpline Fall Break Hours

The Technology Helpline will be open the following hours during Fall Break: Friday, Oct. 20th: 8am-4:45pm Saturday, Oct. 21st and Sunday, Oct. 22nd: CLOSED Monday, Oct. 23rd: 8am-4:45pm Tuesday, Oct. 24th: 8am-4:45pm  

Online Security Alert – Identity Theft

Online identity theft can result from replying to phishing emails or visiting websites that are compromised. These sites can prompt the user via a pop up window to call a number because the computer is infected or slow.   The pop ups claim to offer help by calling the number or installing software, when in reality, there […]

Technology Helpline Spring Break Hours

Technology Helpline Spring Break Hours Friday, March 24th: 8am – 4:45pm Saturday, March 25th: CLOSED Sunday, March 26th: CLOSED Monday – Friday (27th – 31st): 8am – 4:45pm Saturday, April 1st: CLOSED Sunday, April 2nd: CLOSED Monday, April 3rd: 8am – 11:00pm

Don’t be a Phishing Victim

Everyday Gustavus users are exposed to phishing attempts, spam and malicious software. In recent weeks multiple large data breaches have been reported in the media.  The breaches contain personal contact information (name, address, phone, email) for hundreds of @gustavus.edu and @gac.edu accounts.  No passwords were included in the breach.  This personal contact information makes targeted […]

Technology Helpline Thanksgiving Break Hours

Tuesday, November 22nd: 8:00am – 4:45pm Wednesday, November 23rd: 8:00am – 4:45pm Thursday, November 24th: CLOSED Friday, November 25th: CLOSED Saturday, November 26th: CLOSED Sunday, November 27th: CLOSED Monday, November 28th: 8:00am – 11:00pm (Resume Regular Hours)

Technology Helpline Fall Break Hours

The Technology Helpline hours for Fall Break are: Friday (21st): 8am-4:45pm Saturday and Sunday (22nd and 23rd): Closed Monday and Tuesday (24th and 25th): 8am-4:45pm Wednesday: 8am-11pm (regular hours) If you have any questions or concerns, please contact the Technology Helpline (507-933-6111) or helpline@gustavus.edu. You may also reach us via Live Chat through our web site: […]

Technology Helpline Finals Week Hours

  The Technology Helpline will be open the following hours for Finals Week (Spring 2016).   Thursday, May 19: 8:00am – 11:00pm Friday, May 20: 8:00am – 4:45pm Saturday, May 21:  8:00am – 3:00pm Sunday, May 22:  TBD Monday, May 23 – Friday, May 27: 8:00am-4:45pm  May 28th-May 30th: CLOSED May 31st-Summer: 8:00am – 4:45pm

Technology Helpline Spring Break Hours

Technology Helpline Spring Break Hours Friday, March 25th: CLOSED Saturday, March 26th: CLOSED Sunday, March 27th: CLOSED Monday – Friday (28th – 1st): 8am – 4:45pm Saturday, April 2nd: CLOSED Sunday, April 3rd: CLOSED Monday, April 4th: 8am – 11:00pm