User Services

Category: Uncategorized

  • Specialized Software for Labs/Classrooms

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    tami

    The end of another school year is just around the corner, and soon-to-follow will be the busy summer months for Gustavus Technology Services. During the spring and summer, the Technology Services staff puts together a master set of software to be installed on the campus computer labs, faculty and staff desktops and teaching classrooms. This…

  • SSL Certificate Updated on Mailserver

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    tami

    On Tuesday, February 20th the SSL Certificate on the mailserver at Gustavus was renewed. The Eudora email client will notify the end user of this change. The notification will be in the form of an error message. Please click the Yes button to trust the certificate in future sessions. If you have questions, or problems…

  • Brief E-mail Outage – Wednesday AM

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    tami

    On Wednesday morning one of the e-mail servers required an unplanned reboot (8:30 am). Some e-mail services were unavailable for less than 10 minutes. No messages were lost. If you have any questions or concerns regarding this, please contact the Technology Helpline at x6111.

  • Problems with File Manager in WebMail

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    tami

    When using the WebMail interface for home directory access (File Manager) users are occasionally having login problems. After clicking the File Manager link users are getting an ftp login window. If this occurs, please log out and try again, or click the login button (you may need to click the button multiple times). We are…

  • Nobel Conference – Channel 8

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    nsonsteb

    For those of you on-campus wishing to view the Nobel Conference, please tune to channel 8 on your TV. Enjoy the conference!

  • Printer Woes

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    tami

    This summer, Technology Services replaced all the printers in all the residence hall labs with new black and white laser printers. The old printers had printed hundreds of thousands of copies and had become difficult to keep in good working condition in this demanding environment. The new printers have caused some unexpected problems in the…

  • Students- Need help registering your computer?

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    nsonsteb

    Need help registering your computer on the Gustavus network?On Thursdays during the month of September, between 1 and 4:00 pm, the Technology Helpline will be offering walk-up help in the main lobby of Olin. During this time, the Technology Helpline will be helping students register their computers on the wired and wireless networks. This service…

  • Return of the Hitlist and Dutyperson!

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    tami

    During the academic year the managers of the Technology Helpline use two tools to help coordinate the daily activities of all our employees.  The Hitlist and the Dutyperson. The Hitlist has matured and changed over the years, and has changed yet again this year.  We hope it will continue to change during the year.  This…

  • On-line Hardware Registration

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    tami

    Over 600 First Year Students have registered some type of network device on GReg (Gustavus Registration) since Saturday. GReg is the system that we use to track and register all the machines on our network. Users are automatically stepped through a web based process that installs the newest version of Symantec AntiVirus Corporate Edition, installs…

  • Color Printing in the Public Labs

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    tami

    Over the years there has been a steady rise in the cost of printing for the college. Much of these costs have been associated with the increase in demand for and use of color printing options in our campus labs. In order to make it possible to accommodate the increased demands for color printing, starting…