User Services
A division of Technology Services
Printing PDFs in Google Chrome
Have you ever printed a document from within the Google Chrome browser and you just get black pages? There is a bug in the latest version of Chrome (25.xxx) that causes certain PDF’s to print in all black when printed from the Chrome PDF printer. It does not happen in previous versions of Google Chrome. [...]
Java Runtime Environment Security Updates
The newest security updates for the Java Runtime Environment will begin deploying to all computers running Windows today. These fixes will patch security holes in Java that you may have heard about in the news. You will see the image below while the update is running. All internet browsers must be closed to install the update successfully. [...]
Java Runtime Environment Security Updates
The newest security updates for the Java Runtime Environment will begin deploying to all computers running Windows today. These fixes will patch security holes in Java that you may have heard about in the news. If you have any questions, please contact the Technology Helpline x6111.
I LOST my 23 page paper!
It is that time of year when final papers are being written, stress is upon students, and late nights are common. Never leave a lab computer for any reason without first saving your document to a known location (flash drive, Gustavus home directory, Dropbox, Google Drive, etc). If you leave the computer or leave the computer idle [...]
Technology Services Thanksgiving Break Hours
These are the 2012 Technology Helpline Thanksgiving Break hours. Even when we are away, you can still send us e-mail and leave voicemail for us. We will respond to your request/concern on Monday, November 26th. Wednesday: 8am – 4:45pm Thursday: Closed Friday: Closed Saturday: Closed Sunday: Closed Contact Us: helpline@gustavus.edu 507-933-6111 http://gustavus.edu/gts
Possible Network Outage – November 8th
Our Internet provider is performing emergency maintenance from the hours of 12:00am-6:00am, tomorrow, November 8th. The potential for up to a 6 hour outage does exist. Please call (507-933-6111) or e-mail the Technology Helpline (helpline@gustavus.edu) with questions or concerns.
What software is available to employees?
Visit the Technology Services wiki to learn about what software is available for employees on Gustavus owned computers. https://gustavus.edu/gts/Software#Software_available_employees
Brief Internet Interruption – March 15th
Due to planned maintenance by our Internet provider on March 15th, our Internet connection may drop briefly between midnight and 2am.
Technology Helpline – Spring Semester Hours
Regular hours Monday – Thursday: 8 a.m. – 11 p.m. Friday: 8 a.m. – 4:45 p.m. Saturday: 12p.m. – 5 p.m. Sunday: 3 p.m. – 11 p.m. Please note we have two locations. As usual, we are located in Olin Lab on main floor Olin. We also have a satellite location in the main floor [...]
Rundstrom Network Outage – January 31st, 2012
Rundstrom Hall will undergo some network maintenance tomorrow morning. This outage should last a few hours. This means that student rooms will not have network connectivity during this time. The lab and the HR apartment should remain up during this upgrade. If you have any questions, please call the Technology Helpline at 507-933-6111.